Over the years I have been presenting or doing client workshops I have often had a slide that is simply put as the other 95%. By this I highlight the part of the enterprise budget that is not IT related. I often hear from frustrated IT directors not being able to get their CEO's ear on the basis of competing priorities for tight funds. It is in many ways further proof of the need for IT to integrate itself into the organisation and highlight the value it brings processes that make up the 95%. The sooner an IT department does this the higher the level of IT credibility, and the better chance IT has of catching more than a fair share of the CEO ear.